Terms & Conditions
1. Introduction
Inuvik Hub is a design agency offering creative services such as web design, branding, and digital media. By engaging with our services, you agree to adhere to these terms.
2. Services
We offer a range of design services, including but not limited to:
Web Design & Development
Branding & Identity Design
Graphic Design
Digital Marketing Assets The scope of work will be outlined in the project proposal or agreement before the commencement of the project.
3. Project Proposals and Approvals
Before starting a project, a detailed proposal will be shared, outlining the scope, deliverables, timelines, and fees. Once approved, the project will commence. Any changes to the scope after approval may incur additional costs.
4. Fees and Payments
A 50% deposit is required before the start of any project, with the remaining 50% due upon completion and final delivery.
Payments can be made via bank transfer, credit card, or other approved methods.
Late payments may result in project delays and could incur a late fee of 2% per month.
5. Revisions
We provide up to three rounds of revisions during the design process. Any additional revisions outside the scope of the project may be billed at our hourly rate, which will be communicated to you in advance.
6. Client Responsibilities
To ensure smooth project progression, you agree to:
Provide all necessary content, assets, and information in a timely manner.
Respond to communication within a reasonable time to avoid delays.
Review and approve deliverables within the project timeline.
7. Intellectual Property
Upon full payment, all final deliverables will be transferred to you, and you will own the rights to the design.
We reserve the right to showcase the project in our portfolio, marketing materials, and on our website unless otherwise agreed in writing.
8. Cancellations and Refunds
If you decide to cancel the project after the start, you will be billed for any work completed up to that point.
Deposits are non-refundable once the project has commenced.
9. Confidentiality
Both parties agree to keep confidential any proprietary or sensitive information shared during the course of the project. This includes, but is not limited to, business plans, designs, and financial information.
10. Contact Us
If you have any question about our privacy policy or wish to exercise your rights, please contact us at:
Inuvik Hub
Email: support@inuvikhub.com
Phone: 342-000-0000
Privacy Policy
Updated: December 2025
1. Who We Are Performance Marketer Collective Ltd ("we", "us", "our") is a digital marketing agency based in the UK. We are the "Data Controller" of the personal data you provide to us.
Company Number: 16757245
Registered Address: 1 Knight Link, Chelmsford, Essex, CM1 6EJ
Email: hello@performancemarketer.co.uk
2. What Data We Collect We may collect and process the following data:
Identity Data: Names, usernames, or similar identifiers.
Contact Data: Email addresses, telephone numbers, and billing addresses.
Technical Data: IP addresses, browser type, and operating system (via cookies).
Usage Data: Information about how you use our website (e.g., time spent on page).
3. How We Use Your Data We will only use your personal data when the law allows us to. Most commonly, we use your data in the following circumstances:
Performance of Contract: To provide the marketing services you have requested from us.
Legitimate Interest: To reply to your enquiries, manage our relationship with you, and improve our website functionality.
Legal Obligation: To keep records for HMRC and accounting purposes.
4. Sharing Your Data We do not sell your data. We may share your data with trusted third parties solely for the purpose of running our business, including:
Cloud service providers (e.g., Google Workspace, Slack) for communication.
Accounting software (e.g., Xero/Quickbooks).
Website analytics providers (e.g., Google Analytics).
5. Data Retention We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Generally, we keep client records for 6 years for tax purposes.
6. Your Legal Rights Under the UK GDPR, you have rights including:
Right to Access: You can ask for a copy of the personal data we hold about you.
Right to Rectification: You can ask us to correct incorrect data.
Right to Erasure: You can ask us to delete your data ("right to be forgotten").
To exercise any of these rights, please email us at hello@performancemarketer.co.uk. We aim to respond to all legitimate requests within one month.
7. Third-Party Links Our website may include links to third-party websites (e.g., LinkedIn, Instagram). Clicking on those links may allow third parties to collect data about you. We do not control these third-party websites and are not responsible for their privacy statements.
8. Data Controller
Tom Patel, Director